Legal

Privacy & Cookies.

How we handle your information when you contact us or donate.

Last updated: July 2026.

This notice explains, in general terms, how Sadka Jariya Relief Organisation CIC (“we”, “us”, “our”) handles personal information when you contact us, make a donation, or use this website. We aim to keep the information we hold to the minimum we reasonably need. It is written to be clear rather than exhaustive, and it may not describe every circumstance.

Who we are

Sadka Jariya Relief Organisation CIC is a community interest company registered in England and Wales (company number 17314946), with its registered office at 77 Milkstone Road, Rochdale, England, OL11 1NT. For anything relating to this notice or your information, contact us at donate@sadkajariyarelief.org.

We are the controller responsible for personal information handled through this website.

Information we may collect

Depending on how you interact with us, this may include:

  • details you give us directly, such as your name, email address, phone number and the content of any message you send us;
  • information relating to a donation, such as the amount, the appeal or programme you chose, and whether it is one-off or regular. Card and bank payment details are entered on our payment provider’s secure systems, not ours, and we do not receive or store full card numbers;
  • limited technical information that is created automatically when any website is used, such as general log and device information, used to keep the site secure and working.

How and why we use it

We use personal information to respond to enquiries, to acknowledge and administer donations, to keep proper records, to protect the site against misuse, and to meet our legal and accounting obligations. Where the law requires a lawful basis, we rely as appropriate on your consent, on our legitimate interests in running the organisation and communicating with supporters, on the steps needed to process a donation you have asked us to make, and on compliance with legal obligations. We do not sell your information, and we do not use it for automated decision-making.

Payments

Donations are processed by a third-party payment provider (Stripe). When you donate, your payment is handled on their systems under their own terms and privacy notice. Bank transfers are handled by your bank and ours. We receive confirmation of a payment but not your full card details.

Messages and spam protection

Our contact form is delivered by a third-party form and anti-spam service, which processes your message so that it reaches us by email, and uses spam-prevention measures to protect the form from automated abuse. Please avoid sending sensitive personal information through the form.

Who we share it with

We may share information with trusted service providers who help us operate — for example website hosting, payment processing, form delivery and email — and only so far as they need it to provide their service. We may also disclose information where we are required to do so by law, or to establish, exercise or defend legal claims. Some providers may process information outside the United Kingdom; where that happens we expect appropriate safeguards to be in place.

How long we keep it

We keep personal information only for as long as we reasonably need it for the purposes above, or for as long as we are required to keep it for legal, accounting or record-keeping reasons, after which we take steps to delete or anonymise it.

Your rights

Subject to the conditions in data protection law, you may have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, to restrict or object to how we use it, to portability, and, where we rely on consent, to withdraw that consent at any time. To make a request, email donate@sadkajariyarelief.org. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk, though we would appreciate the chance to help first.

Cookies

This website aims to use only the cookies and similar technologies that are necessary for it to function and to stay secure. Additional cookies may be set by the third-party services mentioned above (such as our payment and anti-spam providers) when you actually use those features — for example when you begin a donation. Those cookies are governed by the relevant provider. You can control or delete cookies through your browser settings; blocking some cookies may affect how parts of the site work.

Other websites

Our site links to external sites and social media we do not control. This notice does not apply to them, and we are not responsible for their content or their handling of your information.

Children

This website is intended for a general adult audience and is not directed at children.

Changes

We may update this notice from time to time. The version published on this page is the current one, and any changes take effect when posted.

Contact us

For any question about this notice or your information, email donate@sadkajariyarelief.org or message us on WhatsApp.